Cortex - Kharyo AI

Cortex

Still explaining your prices over and over?

Save your catalog, prices and policies in Cortex. Your agents use them from day one, answer from the current version of your document and show where each detail came from.

Delivery policyVersion 2 · Repuestos Tovar
Always on

Deliveries within Valencia, Monday to Friday, 8:00 to 17:00.

Saturday deliveries from 9:00 to 13:00, only in Chacao, Los Ruices, and La Urbina.

Free shipping on orders of 40 $ or more.

Special-order parts are confirmed with the customer before collecting payment.

Consulted by Sales, Orders and PaymentsUpdated by Lucía on Oct 2

Every answer with its source

Where did that price come from? One click shows you.

When an agent gives a price, hours or a policy, the record shows which document and version it used. Open it to check the detail.

Gabriel OrtizCustomer · WhatsApp

How much are front brake pads for a 2015 Corolla?

They're 38,00 $ per set, and we have 6 left. Shall I reserve one for you?1

Sales replied using Cortex
1 October catalogVersion 6 · valid through Oct 31
ProductPriceRemaining
Corolla 2014–2018 brake pads38,00 $6
Corolla brake disc54,00 $3
12 V 60 Ah battery95,00 $9
Uploaded by
Lucía · Oct 4
Read by
Sales and Orders
Last used
Sales · today 10:41

Illustrative product scenes. Sample businesses and data.

Update your catalog and your agents answer from the current version.

Update and remove

Old price list? Delete it so it stops being used.

Cortex stays on. Your agents use what you save there. Delete a document and it stops being used in new answers.

A document was replacedCortex · Repuestos Tovar
  • October catalogVersion 6 · valid through Oct 31
    Current
  • Delivery policyVersion 2 · updated Oct 2
    Current
  • September price listVersion 5 · replaced by the October catalog
    Replaced
  • Response guideVersion 3 · prepared by Sales, approved by Lucía
    Current
  1. Lucía deleted the September price listNo longer used in new answers
  2. Previous cases retain the version they usedRecorded in each case receipt

Illustrative product scenes. Sample businesses and data.

Your team's knowledge

Each agent reads only what it needs.

You choose which documents each agent can read. Changes apply from the next answer, and each case keeps the version used.

On from day one

Nothing to activate. Every new agent already consults Cortex.

  • SalesConsults Cortex
  • OrdersConsults Cortex
  • PaymentsConsults Cortex

Each agent reads what it needs

Payment receipts are only visible to whoever reviews payments.

  • October catalogThe whole team
  • Payment termsPayments and Sales
  • Payment receiptsPayments only

Every fact keeps its source

A fact provided by a customer records who said it and when. You can correct or delete it.

Mariana receives deliveries at the Chacao locationSales · October 5 message · Mariana's orderCorrectDelete

New prices, new version

New queries use version 6. Previous cases retain the one they used.

October catalogVersion 5Version 6
12 V 60 Ah battery
92,00 $95,00 $
Corolla brake disc
52,00 $54,00 $

When two documents disagree, it tells you

Before promising a time to a customer, the agent asks you to choose the current source.

October catalogDelivery until 17:00
Delivery policyDelivery until 18:00

Sales asks you to check before replying

Illustrative product scenes. Sample businesses and data.

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it all yourself.

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